Case Study:

KOTO HR Digital Transformation with FledgeWorks

Company Overview


KOTO, a leading company in sustainable solutions, recognized the need for digital transformation to enhance employee experience, streamline HR processes, and drive engagement. Facing manual administrative burdens, inefficient recruitment, and a lack of centralized HR data, KOTO sought a solution to modernize its HR function and align with evolving workforce expectations.

Challenges Before Digitalization


Before implementing FledgeWorks, KOTO encountered key HR challenges:

  • Time-consuming administrative processes, limiting HR’s strategic focus.
  • Fragmented HR data, making performance tracking and employee development difficult.
  • Lack of a structured hiring and onboarding process, impacting candidate experience.
  • Limited access to HR tools for employees, reducing transparency and engagement.

KOTO needed a comprehensive HR solution that could automate processes, provide data-driven insights, and create an employee-centric experience.

The Solution: FledgeWorks Implementation


To overcome these challenges, KOTO adopted FledgeWorks, a fully digital HRM platform that revolutionized HR operations and enhanced the overall employee experience. The platform delivered significant improvements in key areas:

  • HR Process Automation & Self-Service – By automating administrative tasks, FledgeWorks reduced manual workload, improved data accuracy, and enabled employees to access their HR records anytime, fostering independence and accountability.
  • Optimized Recruitment & Onboarding – A streamlined hiring process allowed KOTO to select the best-fit candidates more efficiently, reducing administrative strain. The digital onboarding system ensured new hires had structured guidance, clear goals, and easy access to resources, improving retention and early productivity.
  • Performance & Talent Management – The introduction of a competency-based performance tracking system empowered managers to set clear goals, provide continuous feedback, and support employee development, leading to a more engaged workforce.
  • Data-Driven Decision-Making – HR gained real-time analytics on employee performance, recruitment efficiency, and engagement trends, enabling informed strategic decisions that aligned with business goals.

Results & Impact


Since implementing FledgeWorks, KOTO has achieved:

  • 40% reduction in HR administrative workload, freeing time for strategic initiatives.
  • Higher employee engagement and satisfaction, driven by transparency and self-service tools.
  • Faster, more efficient hiring and onboarding, ensuring a smoother transition for new employees.
  • Stronger collaboration between HR, managers, and employees, enhancing workforce development.

Want a deeper dive into KOTO’s HR digital transformation?

Read the full case study (pages 56-59) by Urša Mlakar, Director of Human Resources Development and Management, and Anita Čolić, HR Expert.

Conclusion


By leveraging FledgeWorks, KOTO successfully transformed its HR function, shifting from manual processes to a fully digital, employee-driven system. With streamlined administration, smarter recruitment, and data-backed performance management, KOTO is now equipped to support and empower its workforce for long-term success.

Looking to optimize your HR processes like KOTO? Click here to discover how FledgeWorks can transform your workforce today!