Case Study:

Hilton Belgrade Transforms HR Operations with FledgeWorks

Presentation of the Client

Hilton Belgrade, a leading hospitality brand, sought a modern and centralized HRM solution to replace fragmented processes, disconnected spreadsheets, and manually maintained employee records.

Their goal was to streamline HR operations, improve data accuracy, and enable more efficient management of employees and working time.

Why FledgeWorks HRM

Hilton Belgrade selected FledgeWorks for its:

  • Intuitive and flexible platform without the need for additional development
  • Ability to be independently configured and implemented
  • Strong Core HR capabilities and advanced Work Time module for absence tracking

Scope of Implementation

The implementation included:

  • Core HR and Work Time modules
  • Full organizational structure and employee record setup
  • Configuration of absence policies and approval workflows
  • Complete setup of access rights and HR procedures

Implementation Process

The system was configured independently by the client using FledgeWorks documentation and best practices, demonstrating the platform’s flexibility.

FledgeWorks supported the HR team through:

  • Data migration into Core HR
  • Hands-on training sessions
  • Guidance on adapting HR processes
  • Continuous support during system adoption

Results and Impact

  • Centralized employee database with instant access to information
  • Fully automated absence tracking, eliminating manual processes
  • Eliminated inconsistencies caused by manual data handling and ensured a single source of truth
  • Faster and more efficient approval workflows
  • HR team empowered to independently manage and optimize the system
  • Enabled HR to shift focus from administrative tasks to more strategic initiatives
  • A scalable foundation for ongoing HR digital transformation

Conclusion

The successful independent implementation supported by FledgeWorks demonstrates the platform’s flexibility, ease of use, and scalability.

By implementing Core HR and Work Time, Hilton Belgrade significantly optimized HR processes and enhanced overall efficiency, setting the stage for future digital growth.

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