Case Study Hilton Belgrade

Case Study: Hilton Belgrade Transforms HR Operations with FledgeWorks

Introduction

Hilton Belgrade, a leading hospitality brand, sought a modern and centralized HRM solution to replace fragmented processes, disconnected spreadsheets, and manually maintained employee records.

Their goal was to streamline HR operations, improve data accuracy, and enable more efficient management of employees and working time.

Why FledgeWorks HRM

Hilton Belgrade selected FledgeWorks for its:

Intuitive and flexible platform without the need for additional development
Ability to be independently configured and implemented
Strong CoreHR capabilities and advanced WorkTime module for absence tracking

Scope of Implementation

The implementation included:

CoreHR and WorkTime modules
Full organizational structure and employee record setup
Configuration of absence policies and approval workflows
Complete setup of access rights and HR procedures

Implementation Process

The system was configured independently by the client using FledgeWorks documentation and best practices, demonstrating the platform’s flexibility.

FledgeWorks supported the HR team through:

Data migration into CoreHR
Hands-on training sessions
Guidance on adapting HR processes
Continuous support during system adoption

Results and Impact

Centralized employee database with instant access to information
Fully automated absence tracking, eliminating manual processes
Eliminated inconsistencies caused by manual data handling and ensured a single source of truth
Faster and more efficient approval workflows
HR team empowered to independently manage and optimize the system
Enabled HR to shift focus from administrative tasks to more strategic initiatives
A scalable foundation for ongoing HR digital transformation

Conclusion

The successful independent implementation supported by FledgeWorks demonstrates the platform’s flexibility, ease of use, and scalability.

By implementing CoreHR and WorkTime, Hilton Belgrade significantly optimized HR processes and enhanced overall efficiency, setting the stage for future digital growth.